About
Help Centre
Lacima Customer Support
Our team are peer-recognised energy risk and valuation experts who offer an unparalleled level of personalised support, before, during and beyond delivery.
Existing Customer Help Centre
If you are an existing customer with access to the Lacima Customer Help Centre, please login using the link below. Once logged in, you can:
- Explore a large range of self-paced support and educational content
- See the latest information on Lacima including major version release notes, product and technical information, and training
- Ask a question or raise a support ticket
- Follow up on an existing support ticket
New Customer Help Centre Users
If you are a current customer but new to the Lacima Customer Help Centre, please register using the form below. Once submitted, you will receive an email from ‘customer.support@lacimagroup.com’ within one business day to setup your new password and access the Help Centre.