06 November 2024

Lacima’s brand new customer support Help Centre is now available

We’ve made big improvements to the way we support our customers with the launch of our brand new Help Centre.

Help Centre HomepageThe new Lacima Help Centre provides a host of great new education and learning resources and functionality to help our clients get the most out of their Lacima solution.

 

 

Best-in-class support

Our customers now have access to a host of great new product and learning resources available 24/7 to help them get the most out of their Lacima solution, find answers to their questions, and brush up on their technical training.

 

Key benefits

Brand new content

Lacima’s new Help Centre includes a large range of new, self-paced support and educational content, with more to be added over time

Be fully informed

The Lacima Help Centre is your one-stop-shop for all the latest information on Lacima including major version release notes, product and technical information, education, and training

Get more out of your Lacima solution

With a host of great new tutorial-style content including quick-start guides, instructional videos, and step-by-step walkthroughs

Content when, and how you want it

Access content 24/7 in a variety of formats including videos, guides & FAQs, reflecting the different ways you may like to learn

Find what you’re looking for, fast

All content is fully searchable allowing you to quickly find what you need simply by searching keywords or phrases

An extensive content experience

Explore a large range of helpful content quickly and easily with the help of an intuitive navigation design

 

A new way to raise a support ticket

In addition to all the great new content, the Lacima Help Centre is where our customers can raise any requests for support from our team of experts.

The new Help Centre is just one of many ways we’re making supporting our clients to get the most out of their Lacima solutions.

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